Emotional Intelligence: From Self-Regulation to Efficient Collaboration

Emotional intelligence (EI) is one of today’s most valuable professional skills - essential for effective collaboration, leadership, and resilience under pressure.

In this interactive, science-backed workshop, participants will explore the fascinating science of emotions and discover how emotional intelligence directly influences performance, communication, and relationships at work.

Through reflection, discussion, and practical exercises, participants will learn how to identify emotional triggers, apply effective regulation strategies, and prevent stress from impairing judgment. The training also provides tools to interpret nonverbal cues, foster empathy while maintaining boundaries, and deliver feedback with confidence and emotional clarity.

Designed for professionals seeking to communicate more effectively, handle challenging situations, and build trust within their teams, this course combines neuroscience insights with hands-on techniques for immediate workplace application.

This training covers the following topics:

1. Introduction to Emotional Intelligence

• The four pillars of EI
• Why EI matters: key benefits for individuals and organizations

2. The Science of Emotions

• What emotions are and how they are created
• The basic emotions and their functions
• The emotion triangle: thoughts, feelings, behaviors

3. Self-Awareness

• Understanding emotional triggers and decision-making

4. Emotion Regulation

• Staying composed under pressure
• Stress management and high-performance techniques

5. Social Awareness

• Reading nonverbal cues and emotional signals
• Empathy vs. over-empathy: setting healthy boundaries

6. Relationship Management

• Building trust and psychological safety within teams
• Preventing and navigating conflicts
• Delivering feedback constructively and with emotional clarity

By the end of the training, participants will be able to:

• Understand the science behind emotions and how they influence behavior and decisions.
• Apply practical tools to regulate emotions and perform effectively under pressure.
• Recognize and interpret emotional and nonverbal cues in others.
• Develop empathy while maintaining professional emotional boundaries.
• Build stronger, trust-based relationships that enhance collaboration and performance.
• Deliver feedback and navigate conflicts with composure and confidence.

In-person, self-reflection exercises, peer feedback, simulation, structured role-plays, and visualization