Working with Claude in Depth: Projects, Skills, Memory and Cowork Collaboration

This full-day session is the natural next step after the Introduction to Claude session (CL-A). You arrive knowing what Claude is; you leave able to make it work consistently and efficiently for your specific role.

The day is built around four practical blocks. Projects: named workspaces where Claude holds your context, role and preferences, so you stop repeating yourself in every conversation. Skills: reusable instruction sets you build once and trigger on demand, turning recurring tasks — drafting, summarising, formatting, analysing — into reliable one-step operations. Memory: how to make Claude progressively more useful the more you work with it. And a dedicated, hands-on block on Claude Cowork: the team-collaboration layer, where Claude works alongside a group on shared tasks rather than in a single private chat.

Every exercise uses real professional content. Participants are encouraged to bring documents, emails or recurring tasks from their own work. No technical background is required; prior use of Claude — for example the Introduction to Claude session (CL-A) — is helpful but not mandatory.

• Claude Projects: persistent workspaces with custom instructions and uploaded documents
• Skills: building reusable instructions for recurring professional tasks
• Memory and context management for consistent, improving outputs
• Claude Cowork: a dedicated hands-on block on AI-assisted team collaboration
• Putting it together: a role-specific workflow combining Projects, Skills and Memory

By the end of this training, the participant will be able to:

• Build and configure a Claude Project with custom instructions and document uploads
• Create at least one reusable Skill for a recurring task in their role
• Apply memory and context management to produce consistent outputs across sessions
• Use Claude Cowork to complete a collaborative task and explain when team collaboration is preferable to a single chat

Structured build blocks alternating with hands-on practice on participants' own professional content, including a dedicated Cowork collaboration exercise.