Design

Introduction to User Experience (UX)

This course is designed for novices seeking a solid understanding in User Experience methods and procedures. Ideal for product owners, project managers, and marketing and communication officers, this course covers essential concepts and practical skills needed to understand user needs and gather relevant data for design.

Content

Fundamentals and theory

  • Introduction to UX Design
  • Definition of UX design
  • The difference between UX and UI
  • Importance of UX in the development of digital products
  • Fundamental principles of UX Design
  • Cognitive psychology and user perception
  • Usability
  • Accessibility
  • Ergonomics
  • Nielsen's 10 Heuristics
  • The User Centred Design (UCD) process and the UCD stages
  • The importance of iteration and feedback
  • Roles and responsibilities of a UX Designer
  • The different specialisations in UX (research, interaction, visual design, etc.)
  • Working with other teams (developers, project managers, etc.) 

UX research phases and methodological tools

  • Why is research essential?
  • Types of UX research (quantitative vs. qualitative)
  • UX research methods
  • User interviews
  • Surveys and questionnaires
  • Usability tests
  • UX research tools
  • Use of survey software (Google Forms, SurveyMonkey)
  • Analysis of user behaviour (Hotjar, Google Analytics)
  • Data synthesis and analysis
  • Creation of personas, Empathy maps and User journeys, Job-to-be-done.
  • How to communicate research insights to stakeholders by creating effective reports and presentations

Prototyping tools

  • Introduction to Prototyping
  • Why we prototype?
  • Different levels of fidelity (low-fidelity vs. high-fidelity): Sketching and wireframing
  • Freehand sketching techniques
  • Using wireframing tools and prototyping tools, Introduction to tools (Adobe XD, Figma, Sketch)
  • Creating interactive prototypes
  • Introduction to libraries, Design Systems and UI Kits
  • Prototype testing and iterations
  • How to test prototypes with users
  • Gathering feedback and iterating

Creating a case study

  • Practical application
  • Prepare your UX methodology and then pitch it to an audience
Learning Outcomes

On completion of this course, the learner will be able to:

  • Understand the basics of UX design, its importance and its fundamental principles.
  • Understand user needs and collect relevant data for design.
  • Transform ideas and concepts into tangible prototypes.
  • Apply the knowledge acquired to solve a concrete UX design problem.
Training Method

During 3 days you will be working with an expert : round tables, exercises and interactive sessions

Organised By
Digital Learning Hub Luxembourg
Digital Learning Hub Luxembourg
Certification
Participation Only
Prerequisites

No prerequisites


Planning and location
Session 1
09/07/2025 - Wednesday
09:00 - 18:00
Session 2
10/07/2025 - Thursday
09:00 - 18:00
Session 3
11/07/2025 - Friday
09:00 - 18:00
Session 1
22/10/2025 - Wednesday
09:00 - 18:00
Session 2
23/10/2025 - Thursday
09:00 - 18:00
Session 3
24/10/2025 - Friday
09:00 - 18:00
https://www.dlh.lu/web/image/product.template/1618/image_1920?unique=ca6ee65

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96.00 € 96.0 EUR 96.00 €

96.00 €

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Your trainer(s) for this course
Amelie LAHEURTE