Understanding Business Needs: Fundamentals of Requirements Engineering

Requirements engineering is the foundation of any successful IT application that supports business operations and customer services. Understanding stakeholder needs, business processes, and information flows is essential to designing solutions that deliver real value.

This training introduces the principles and best practices of requirements engineering and highlights the key role of the Business Analyst in bridging business expectations and technical implementation. Participants will learn how to define, structure, and document requirements to ensure clarity, consistency, and project success.

Through practical discussions and real-life examples, participants will gain insight into the challenges of requirements elicitation and the qualities of an effective requirements specification.

This module will address the following topics:

• Why a requirements engineering phase? Its importance and impact on project success
• Skills and challenges of the Business Analyst
• The importance of understanding business services and the target information system
• What a good requirements document should include

By the end of this course, participants will be able to:

• Understand the purpose and value of requirements engineering in IT projects
• Recognize the role and responsibilities of the Business Analyst
• Identify and analyse stakeholder needs effectively
• Understand the key components of a requirements specification
• Apply quality criteria to produce clear, complete, and useful requirements documents
• Contribute to the successful delivery of business IT applications

• Interactive presentation and theoretical foundations
• Discussions based on real-life business and IT projects
• Group reflection and analysis of a practical case study